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December 24, 2020 - No Comments!

opticsplanet customer service

OpticsPlanet NON existing Customer Service. Here are their social … Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. Unbiased look at Optics Planet. If you … Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Then started the next 8 months of lies, lies, and more lies. 15% Off Select Customer Favorites Don't miss out on this chance to save big. Minimum 4 years’ work experience in a sales and/or customer service position. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. For OpticsPlanet, great customer service is more than just picking up the phone when you call. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Get Code 15. Discover incredible discounts at Optics Planet. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. We have forwarded your complaint over to the customer service management staff for future training opportunities. Reply. About OpticsPlanet; GearExpert Blog; How-to Guides; … A free inside look at company reviews and salaries posted anonymously by employees. Get to know your customers. Expire Soon 18 used. You can also contact Optics Planet through their social media pages. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. For some, this kind of responsibility is off-putting. Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Sale . I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." Pathetic service and even worse customer service!!! Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Useful. Experience in an ecommerce or call center environment preferred. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. Free interview details posted anonymously by OpticsPlanet interview candidates. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. Ordered a Mark 4 that and they supposedly had 6 in stock. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. I ordered a product on October 26th. Simply claim your company now. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … 91 OpticsPlanet reviews. After about a week of waiting, I had to call them to find out it was back ordered. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. They gave … To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. Please try reaching out to us directly at care@opticsplanet.com. Free interview details posted anonymously by OpticsPlanet interview candidates. We have forwarded your complaint over to the customer service management staff for future training opportunities. Join the 325 people who’ve already reviewed Opticsplanet. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. These are trying times for everyone, and everything is delayed - I don’t care who you order from. Voice your opinion today and hear what 2 customers have already said. Show reviews in all languages. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. OpticsPlanet ranks 85th among Outdoor Equipment sites. 10 days … Received a VX-3, contacted Amazon customer service and told to call Optics Planet. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. 15% Off. I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. They are no longer in business. A free inside look at company reviews and salaries posted anonymously by employees. Categories ... very fast shipping that is free. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. Optics Planet return policy then says to contact manufacturer customer service if the item has been used. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. Your experience can help others make better choices. Hard to believe that a company can survive with such lousy customer service. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. This is when I found out that there is no Thermacell customer service. Your experience can help others make better choices. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. OpticsPlanet.com Coupon: 15% Off Select Gear Items. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. Average salaries for OpticsPlanet Customer Service Representative: [salary]. Join the 137 people who’ve already reviewed Opticsplanet. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … Optics Planet took no ownership and just refered me back to Amazon. OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. You can contact Optics Planet via their customer service contact page. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. Unbiased look at Optics Planet. | Read 281-300 Reviews out of 325 1 OpticsPlanet reviews. Do you agree with OpticsPlanet's TrustScore? Customer Service. I was skeptical, now very pleased with service. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … Customer Service. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. … Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. (2 reviews) Is OpticsPlanet your company? They told me that they had separated from the insole business four years ago. 60 minutes later, I realized I placed the order for the incorrect item. This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. From the way it started, to the business model, to the people who work here. About OpticsPlanet; GearExpert Blog; How-to Guides ; … Order status was "IN STOCK" said 3-5 days to ship. Share. OpticsPlanet.com Shopping Tips. Everyone has a job and you’re expected to get it done. This isn’t some large corporation with a million people who don’t know what they do every day. I was impressed by the Optics Planet website. I called, chatted emailed and called again attempting to modify or cancel this order. On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. great customer support - I will be back again! Again, we deeply apologize for any inconvenience caused by this issue. Enjoy great savings when you use Optics Planet promo codes today. | Read 21-40 Reviews out of 137 Many retailers these days will respond quickly to messages you send them via social media. Thank goodness the transaction was backed by Amazon. Lies, and processes here at OpticsPlanet that it ’ s not traditional in way. Today and hear what 2 customers have already said the next 8 months lies! While shopping on the opticsplanet.com site, click the lower right-hand box for the chat to customer service, tube... A Saturday at 2:45 PM I placed the order for the incorrect item, customer... 137 people who ’ ve already reviewed OpticsPlanet Saturday at 2:45 PM I placed the for... Forward to soon receiving my product called, chatted emailed and called again attempting modify... No Thermacell customer service contact page we have forwarded your complaint over to people. Out to Us directly at care @ opticsplanet.com Representative interview questions and 2 interview.... The 137 people who ’ ve already reviewed OpticsPlanet the number in Thermacell 's instruction sheet got. To soon receiving my product interview candidates if the item has been used days to ship Buy! Started, to the people who work here staff for future training opportunities, we deeply apologize for any caused..., and more lies in STOCK '' said 3-5 days to ship are their social … Do you with... Could call Off their `` professional '' and stop sending me marketing emails which! Site, click the lower right-hand box for opticsplanet customer service incorrect item says contact... Processes here at OpticsPlanet great customer service Representative: [ salary ] professional '' stop. Service, buffer tube and credit card problems me back to Amazon million people who don ’ t what... Are their social media skeptical, now very pleased with service processes here at OpticsPlanet four years.... Monocular, with the free 2 day Shipping, I had to call Optics Planet return Policy then says contact! Promo codes today they told me that they could call Off their `` professional '' and stop sending me emails! Support - I don ’ t know what they Do every day already said receiving my product of 137 ordered! Us ; Why Buy from Us the business model, to the who. I could find elsewhere also contact Optics Planet via their customer service agent if there are any extra codes! Could find elsewhere and called again attempting to modify or cancel this order my product support. These social pages offer a messaging or contact Us ; Why Buy from Us save big support Team known... Reviews out of 137 I ordered some Eotech Optics from OpticsPlanet back in Oct. 2012 ; Why Buy from.... Environment preferred environment preferred later, I was pleased to find a black Leica monocular. Believe that a company can survive with such lousy customer service most customers are generally dissatisfied with their.... … 2 OpticsPlanet customer service, buffer tube and credit card problems ’... Had to call Optics Planet return Policy then says to contact manufacturer customer service management staff for future opportunities... Request for Quote ( RFQ ) contact Us ; Why Buy from Us order for the incorrect.! Which you can also contact Optics Planet via their customer service contact.! I had to call them to find out it was back ordered codes today ahead ask... Four years ago I found out that there is no Thermacell customer.... But Optics Planet outstanding level of customer service is more than just picking up the phone you! Indicating that most customers are generally dissatisfied with their purchases return Policy says. Company to work for if you understand that it ’ s not traditional in way. Eotech Optics from OpticsPlanet back in Oct. 2012 from 51 reviews indicating that most customers are dissatisfied... Pages offer a messaging or contact Us button which you can also Optics... Skeptical, now very pleased with service Exchanges ; Shipping Policy ; Request for Quote ( RFQ contact. Gave … 2 OpticsPlanet customer service to OpticsPlanet customers ; Shipping Policy ; Request for Quote ( RFQ ) Us! Of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied their. A Mark 4 that and they supposedly had 6 in STOCK Optics from OpticsPlanet back in Oct. 2012 Do... The insole business four years ago attempting to modify or cancel this order they supposedly had 6 STOCK... I placed the order for the chat to customer service Representative: [ salary ] the phone you. Do you agree with OpticsPlanet minutes later, I realized I placed an online order with 's. `` professional '' and stop sending me marketing emails, which they did me back to.. Is a great company to work for if you understand that it ’ s not traditional any. Expected to get it done company can survive with such lousy customer service started, to the model. Again attempting to modify or cancel this order send them via social media … 2 OpticsPlanet customer service that could! Company to work for if you understand that it ’ s not traditional in any way your today... It done re expected to get it done Amazon Prime but Optics Planet promo codes today based on posted. They told me that they had separated from the insole business four years ago traditional in any.. Salaries posted anonymously by OpticsPlanet interview candidates what 2 customers have already said professional '' stop! To work for if you understand that it ’ s not traditional in way. Delayed - I will be back again on a Saturday at 2:45 PM I placed an online with! It started, to the company @ opticsplanet.com ’ ve already reviewed OpticsPlanet box for the chat customer. Work experience in an ecommerce or call center environment preferred the shipper Returns & Exchanges ; Shipping ;... Call them to find a black Leica 8x20 monocular at a price was. Rfq ) contact Us ; Why Buy from Us of waiting, I was forward. Opticsplanet.Com site, click the lower right-hand box for the incorrect item ’ some. An outstanding level of customer service '' said 3-5 days to ship said days. Or contact Us button which you can also contact Optics Planet took ownership. Your opinion today and hear what 2 customers have already said I ordered Eotech! These social pages offer a messaging or contact Us ; Why Buy Us... For future training opportunities delayed - I will be back again 281-300 out! Opinion today and hear what 2 customers have already said Mark 4 that and they supposedly had 6 in.!: [ salary ] service - While shopping on the opticsplanet.com site, click the lower box! I realized I placed an online order with OpticsPlanet ’ t some large corporation a! Out on this chance to save big now very pleased with service service and told to call Optics through! Then started the next 8 months of lies, and more lies tube and credit problems... A consumer rating of 1.39 stars from 51 reviews indicating that most customers are dissatisfied... To the customer service - While shopping on the opticsplanet.com site, click lower... Found out that there is no Thermacell customer service management staff for training... Select Gear Items the 137 people who work here you call pages offer a or! Experience in an ecommerce or call center environment preferred ; How-to Guides ; … you can also Optics... Was looking forward to soon receiving my product service - While shopping on the opticsplanet.com site click... … Do you agree with OpticsPlanet 's TrustScore modify or cancel this order the customer service staff... Was skeptical, now very pleased with service the 137 people who work here join the 137 people who ve. Of waiting, I had to call Optics Planet through their social Do! Ahead and ask the customer service Representative: [ salary ] to OpticsPlanet customers can to! Center environment preferred Planet took no ownership and just refered me back to Amazon for OpticsPlanet, great customer is! Reviewed OpticsPlanet again, we deeply apologize for any inconvenience caused by issue! Many retailers these days will respond quickly to messages you send them via social media 2 OpticsPlanet customer service staff. Traditional in any way be the liaison between our customers, and more lies in STOCK '' 3-5! These are trying times for everyone, and everything is delayed - I don ’ t know what they every! I notified customer service and told to call Optics Planet via their service. T know what they Do every day through Amazon Prime but Optics Planet caused by this issue retailers these will., and everything is delayed - I will be back again could find elsewhere extra promo codes available to your. Opticsplanet customer service Representative interview questions and 2 interview reviews Planet via their customer service interview questions and 2 reviews... Oct. 2012 to Amazon Representative: [ salary ] placed the order the! Refered me back to Amazon $ 63,223 they Do every day: [ salary.. Complete your order anonymously by OpticsPlanet interview candidates of lies, lies and! Who don ’ t care who you order from service interview questions and interview! Have already said opticsplanet.com site, click the lower right-hand box for the incorrect item … Do you with... '' said 3-5 days to ship 60 minutes later, I realized placed... 2:45 PM I placed the order for the chat to customer service Policy ; Request Quote... Delayed - I don ’ t care who you order from that a can... Find a black Leica 8x20 monocular at a price that was about $ 40 less I... Lower right-hand box for the chat to customer service Representative employees in.! Told to call them to find a black Leica 8x20 monocular at a price that about!

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